Keyes, Jessica <br/><br/>
Implementing the it balanced scorecard 

 - Florida  Auerbach Publications  2005 
 - 500 p. 
<br/><br/>Contiene: 1. Why balanced scorecard?.- 2. Understanding performance management: balanced scorecard at the corporate level.- 3. Key elements of a balanced scorecard project.- 4. Aligning IT to organizational strategy.- 5. Aligning IT to meet financial objectives.- 6. Aligning IT to meet customer objectives.- 7. Aligning IT to meet business process objectives.- 8. Aligning IT to promote learning and growth.- 9. Compliace, awarenses, and assurance.- 10. Scorecard and other performance measurement tools. 
<br/><br/><label>ISBN: </label>0-8493-2621-4 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Balance scorearcard
<br/><br/><label>Subjects--Index Terms: </label>Planeamiento estratégico Tecnología de la información 
<br/><br/><label>LC Class. No.: </label>HD/30.2/K49/2005