Peverelli, Roger <br/><br/>
Reinventing customer engagement: the next level of digital transformation for banks and insurers 

 - Londres  LID Publishing  2017 
 - 248 p. 
<br/><br/>Contiene: 1. Acnowledgements.- 2. Foreword.- 3. Preface.- 4. Introduction-setting the stage.- 5. Always part of life.- 6. Simply human.- Conclusion - Final thoughts. 
<br/><br/><label>ISBN: </label>978-1-907794-49-0 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Servicios financieros
<br/><br/><label>Subjects--Index Terms: </label>Innovaciones tecnológicas Marketing Servicios al cliente 
<br/><br/><label>LC Class. No.: </label>HG/173/P49/2017