000 01177nam a2200277Ia 4500
003 SMV
005 20210612143948.0
008 210318b ||||| |||| 00| 0 spa d
020 _a0-8493-2621-4
040 _cSMV
041 _heng
050 _aHD/30.2/K49/2005
100 _aKeyes, Jessica
245 0 _aImplementing the it balanced scorecard
260 _aFlorida
260 _bAuerbach Publications
260 _c2005
300 _a500 p.
505 _aContiene: 1. Why balanced scorecard?.- 2. Understanding performance management: balanced scorecard at the corporate level.- 3. Key elements of a balanced scorecard project.- 4. Aligning IT to organizational strategy.- 5. Aligning IT to meet financial objectives.- 6. Aligning IT to meet customer objectives.- 7. Aligning IT to meet business process objectives.- 8. Aligning IT to promote learning and growth.- 9. Compliace, awarenses, and assurance.- 10. Scorecard and other performance measurement tools.
650 _aBalance scorearcard
653 _aPlaneamiento estratégico
653 _aTecnología de la información
942 _2lcc
_cLIB1
942 _2lcc
942 _hHD/30.2/K49/2005
_2lcc
999 _c4220
_d4220