000 | 00940nam a2200301Ia 4500 | ||
---|---|---|---|
000 | nam a22 7a 4500 | ||
003 | SMV | ||
005 | 20210318010238.0 | ||
008 | 210318b ||||| |||| 00| 0 spa d | ||
020 | _a978-1-907794-49-0 | ||
040 | _cSMV | ||
041 | _hspa | ||
050 | _aHG/173/P49/2017 | ||
100 | _aPeverelli, Roger | ||
245 | 0 | _aReinventing customer engagement: the next level of digital transformation for banks and insurers | |
260 | _aLondres | ||
260 | _bLID Publishing | ||
260 | _c2017 | ||
300 | _a248 p. | ||
505 | _aContiene: 1. Acnowledgements.- 2. Foreword.- 3. Preface.- 4. Introduction-setting the stage.- 5. Always part of life.- 6. Simply human.- Conclusion - Final thoughts. | ||
650 | _aServicios financieros | ||
653 | _aInnovaciones tecnológicas | ||
653 | _aMarketing | ||
653 | _aServicios al cliente | ||
942 | _2lcc | ||
942 | _cLibros | ||
942 | _hHG/173/P49/2017 | ||
999 |
_c5243 _d5243 |