The visible OPS handbook: implementing ITIL in 4 practical and auditable steps

By: Behr, KevinMaterial type: TextTextOriginal language: Spanish Publisher: New York ; ITPI ; 2009Description: 100 pISBN: 0-9755686-1-2Subject(s): Visible OPS | ITIL processesLOC classification: HD/30.2/B44/2009
Contents:
Contiene: 1. Introduction.- 2. Stabilize the patient and modify first response.- 3. Catch release and find fragile artifacts projets.- 4. Create a repeatable build library.- 5. Continual improvement.- 6. IT process institute.
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Contiene: 1. Introduction.- 2. Stabilize the patient and modify first response.- 3. Catch release and find fragile artifacts projets.- 4. Create a repeatable build library.- 5. Continual improvement.- 6. IT process institute.

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