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1.
Administración de operaciones con enfoque en el cliente: cómo alcanzar la efectividad operativa

by Ahoy, Christopher K | ESAN.

Material type: Text Text Original language: Spanish Publisher: México D.F. ; McGraw Hill ; 2010Availability: Items available for loan: Call number: HD/31/A46/2010 (1).

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2.
Calidad y mejora continua

by De Domingo Acinas, José.

Material type: Text Text; Format: print ; Literary form: Not fiction Original language: Spanish Publisher: San Sebastián  ; Donostiarra ; 2000Availability: Items available for loan: Call number: HD/66/D66/2000 (1).

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3.
Calidad y servicio: conceptos y herramientas

by Vargas Quiñones, Martha.

Material type: Text Text; Format: print ; Literary form: Not fiction Original language: Spanish Publisher: Bogotá, D. C. ; Ecoe ; 2007Availability: Items available for loan: Call number: HD/66/V37/2007 (1).

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