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Implementing ITSM

By: Steinberg, Randy AMaterial type: TextTextOriginal language: Spanish Publisher: Trafford ; 2014Description: 441 pISBN: 978-4907-1958-0Subject(s): Tecnologías de la información | Gestión | Política de organizaciónLOC classification: HD/30.2/S84/2014
Contents:
Contiene: 1. Nine things that work.- 2.ITSM Transformation overview.- 3. Adapting to an ITSM culture.- 4. Transformation organitation.- 5. ITSM visioning work stage.- 6. ITSM Assessment work stage...
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Libros Libros Biblioteca de la Superintendencia del Mercado de Valores - SMV
HD/30.2/S84/2014 (Browse shelf) Available 00005908

Contiene: 1. Nine things that work.- 2.ITSM Transformation overview.- 3. Adapting to an ITSM culture.- 4. Transformation organitation.- 5. ITSM visioning work stage.- 6. ITSM Assessment work stage...

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